PRIVACY POLICY

Introduction

When you visit our website, a number of anonymous pieces of information about your usage of the site are collected, which are used to determine, among other things, how many visitors we have on our site, as well as which pages attract the most attention during which periods, and from which geographic locations we receive the most visitors. Below, we have elaborated on which pieces of information are collected and their purposes.

Publisher

Michelangelo’s Florence Tours.

Cookies

The website may use functional “cookies,” which are a text file stored on your computer, tablet, or mobile for the purpose of remembering your settings. Cookies cannot contain harmful files such as viruses, etc. It is possible to delete or block cookies. See the instructions at www.youronlinechoices.eu.

The website does not use tracking cookies or other cookies aimed at tracking you or your activity on the internet.

Opt-out complete; your visits to this website will not be recorded by the Web Analytics tool. Note that if you clear your cookies, delete the opt-out cookie, or if you change computers or Web browsers, you will need to perform the opt-out procedure again.

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

You are not opted out. Uncheck this box to opt-out. You are currently opted out. Check this box to opt-in.

The tracking opt-out feature requires cookies to be enabled.

DATA COLLECTION

Personal Information

Personal information is all kinds of information that can be attributed to a person. When you use our website, we typically collect and process the following types of information: A unique ID, technical information about your device, geographic location (country and urban area), and which pages you click on. This only occurs while you are on our website. We have chosen to anonymise your IP address in our analytics tool.

Contact Forms

When you use our contact form on the website, the information is not stored on the site but is sent to our email system so we can answer your questions. The contact forms are not used for marketing, subscriptions to newsletters, or similar, unless you request this, and your data is not forwarded outside the organisation without being relevant to the subject and having your full consent.

Analytics Tools

To provide us with the best insight and comparison of data for our website, we use the following analytics tools, which are based on the above anonymous data: Matomo

DATA STORAGE

Security

We have implemented technical and organizational measures to prevent your information from being accidentally or illegally deleted, published, lost, deteriorated, or coming to the knowledge of unauthorized persons, misused, or otherwise treated in violation of the law. In the event of a data breach, all affected users will be contacted within 72 hours with information about which data has been lost and guidance on what to do about it. Our first priority in such a situation is to close the security breach to minimize data loss for users.

Data Protection

We care for your data as we do our own, so we protect our (and your) data with the following initiatives, which we keep updated at all times: SSL Encryption, Firewall, Password strength authentication, logging, monitoring, and backup.

Data Retention Length

If you write and submit data to the website in the form of contact forms, these will be deleted upon the completion of the message’s purpose, aiming to refer to previous agreements and comments from these.

Analytical data is archived for up to 26 months to observe and follow our online growth and improve our activities.

Personal information is deleted or anonymized progressively as the purpose for which it was collected is concluded.

We keep your personal information as long as we have an active agreement with you. Once the agreement has ended, we store your personal information as long as we are obligated to do so by law, including accounting legislation.

Data Breach Procedures

We use an updated firewall, which alerts us anytime our security is breached, whether it’s a firewall breach or a password breach – we are notified as quickly as possible, after which we can address the situation. Additionally, our firewall provides weekly updates on prevented attempts against our security and alarms for increased attempt activities, so we are always informed about potential attacks against our (and your) data.

DATA RIGHTS

Export and Deletion of Data

You have the right to insight into the data we store about you. You can request to export a file with the personal data we have, including all the data you have provided us. If you believe that incorrect or misleading information is registered, you have the right to have them corrected or to object to the processing of your personal data. You can also request that we delete all personal data. This does not include any data that we are obligated to keep for administrative, legal, or security reasons. If you believe the way we process your personal data is incorrect or misleading, you also have the opportunity to file a complaint at www.garanteprivacy.it.

Any inquiries regarding the above can be directed to onsiteflorence@yahoo.com.